1. INTRODUCTION AND ACCEPTANCE

Welcome to Taskaroo. These Terms of Service ("Terms") are a binding legal agreement between you and Taskaroo, Inc., a Delaware corporation ("Taskaroo," "we," "our," or "us") regarding your use of the Taskaroo proprietary online platform for property services management, AI-powered service matching, and related services made available through our website at www.taskaroo.com and through our mobile applications (collectively, the "Platform" or "Service").

By accessing or using the Service, you accept these Terms and agree to use the Service in compliance with these Terms.

If you are registering for an account or using the Service on behalf of an entity, organization, property management company, or service business ("Organization"), you agree to these Terms on behalf of that Organization and you represent and warrant that you have the authority to bind that Organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

1.1 Relationship to Other Agreements

If you use RooPay financial services:

- You must separately accept the RooPay Financial Services Agreement at taskaroo.com/roopay-terms

- RooPay services are governed by the RooPay Financial Services Agreement, not these Platform Terms

- Financial account terms, fees, and dispute resolution for RooPay are separate from Platform services

These Platform Terms govern:

- Platform access and account management

- Service matching and communication tools

- Non-financial features and services

- Platform fees and subscriptions (excluding RooPay financial services)

2. ACCOUNT REGISTRATION AND USERS

2.1 Account Types

The Service offers different account types:

a) Property Owner/Resident Accounts ("Consumer Accounts"): For individuals managing properties for personal, family, or household purposes who need services performed.

b) Service Provider Accounts ("Business Accounts"): For businesses and professionals offering property services (plumbers, HVAC technicians, electricians, contractors, etc.).

c) Property Manager Accounts ("Business Accounts"): For organizations managing multiple properties on behalf of owners.

2.2 Registration Requirements

When registering, you must:

- Be at least 18 years old

- Be a U.S. resident with a valid U.S. address

- Provide accurate, complete, and current information

- Maintain and promptly update your account information within 10 days of any changes

- Keep your login credentials secure and confidential

- Notify us immediately of any unauthorized use or security breach

You are responsible for all activities that occur through your account.

2.3 Multiple Users and Authorized Access

For Service Provider Accounts:

- You may authorize multiple employees or contractors ("Authorized Users") to access the Service

- Each Authorized User must have unique login credentials

- You are responsible for all Authorized User activities

- You must ensure Authorized Users comply with these Terms

- You must immediately revoke access for terminated Authorized Users

For Property Manager Accounts:

- You may manage multiple properties under a single account

- You must have proper written authorization to act on behalf of property owners

- You are responsible for maintaining accurate property information

- You must update property ownership information when properties change hands

2.4 Account Verification

We reserve the right to:

- Verify your identity and business information through third-party services

- Request additional documentation (licenses, insurance certificates, business formation documents, tax IDs)

- Suspend or terminate accounts with inaccurate, incomplete, or unverifiable information

- Limit access pending verification completion

- Conduct periodic re-verification of credentials

Failure to provide requested verification may result in account suspension or closure.

2.5 One Account Per Entity

- Individuals may have only one Consumer Account

- Businesses may have only one Service Provider Account per legal entity

- Creating duplicate accounts to circumvent fees, restrictions, or suspensions is prohibited

- We may consolidate or terminate duplicate accounts without notice

3. SERVICES PROVIDED

3.1 Core Platform Services

Taskaroo provides:

a) Service Matching: AI-powered matching between property service needs and qualified service providers based on:
- Service type and requirements

- Location and service areas

- Availability and capacity

- Ratings and performance history

- Network connections and recommendations

- Historical performance data

b) Communication Tools: In-platform messaging and notifications between matched parties

c) Service Management: Tools for requesting, quoting, scheduling, tracking, and managing services

d) Property Intelligence: Historical service records tied to properties for current and future owners, creating a comprehensive property service history

e) Payment Processing (Optional): Optional payment processing through RooPay financial services (subject to separate RooPay Financial Services Agreement)

f) Analytics and Reporting: Performance metrics, service history, and business intelligence tools

3.2 Platform Role and Limitations

CRITICAL UNDERSTANDING:

Taskaroo is a technology platform that facilitates connections between property owners and service providers. We are not:

- A service provider or contractor

- A general contractor or construction manager

- An employer or agent of service providers

- A party to service agreements between users

- Responsible for licensing, permitting, or code compliance

- A guarantor of work quality or completion

We do not:

- Guarantee service provider availability, response times, or work quality

- Warranty or guarantee any work performed by service providers

- Supervise, direct, or control service provider work methods

- Assume liability for service provider performance, conduct, or compliance

- Verify credentials beyond basic verification procedures

- Guarantee pricing, quotes, or estimates provided by service providers

All service agreements are directly between property owners and service providers.

3.3 Service Availability

- The Service is available throughout the United States

- Certain features may have geographic limitations

- Service provider availability varies by location

- We do not guarantee the Service will be uninterrupted, timely, secure, or error-free

- Scheduled and emergency maintenance may cause temporary unavailability

- We may discontinue features or the entire Service with reasonable notice

4. FEES AND PAYMENT

4.1 Platform Fee Structure

a) Free Tier Qualification:

Service Providers qualify for free platform access by:

Maintaining minimum monthly transaction volume through RooPay financial products

Current threshold: $5,000/month in RooPay processed transactions

Qualification assessed monthly based on previous month's activity

Thresholds subject to change with 30 days' notice

Property Owners/Residents qualify for free platform access by:

Using RooPay for payment processing on qualified transactions

Maintaining active account in good standing

Qualification criteria subject to change with 30 days' notice